As part of our commitment to give back to our customers, as well as to give a helping hand to those who otherwise might not be in a financial position to make swaps, we run a lot of competitions and giveaways at Small Eco Steps.
Please find below our general Terms & Conditions relating to these:
- Where competitions involve commenting or tagging on Facebook/Instagram posts:
- Each comment is classed as one entry.
- The number of comments is noted and an online random number generator used to select a number; that number from the top down in chronological order is the winning comment.
- Should that comment be ineligible for any reason (eligibility determined as per announced terms or at Small Eco Steps' discretion), the next comment shall be the winner, and so on as necessary.
- Winners will be notified by DM/Messenger on Instagram/Facebook and their screenname may be posted on Stories and/or in the comment thread. The winner will have 30 days to claim their prize
- All prizes are subject to stock availability; an alternative prize may be offered if for any reason the prize selected is not available, or the winner's chosen size is not in stock.
- Where EcoPennies are awarded for Facebook group participation or use of hashtags, this is at the discretion of Small Eco Steps. This may be at random (ie we may decide to award the EcoPennies to the next post using that hashtag) or it may be because a post or interaction is particularly noteworthy, or a member has made a difference to the community.
- Where winners are the "Top Contributors" of the "Small Eco Families" Facebook group, it should be noted that this list is not determined by Small Eco Steps; it is calculated by Facebook and the list made available to administrators of the group. The exact algorithm that Facebook use to determine these is not publicly available but is based upon the frequency/absolute number of posts and comments in a given time frame. It is unclear whether post quality (ie the interaction/engagement each post/comment receives) plays a role.
- Where competitions take place on Facebook, Instagram or any other social network, no involvement with or endorsement of the competition by that network is implied.
- The timings for draws/winner announcements are always estimates, we will draw as soon as possible after this time if we haven't been able to announce at the planned time.
- Prizes are not transferrable unless by agreement from Small Eco Steps. No cash alternatives are available but a swap may be permitted in some cases and at the discretion of Small Eco Steps
- EcoPennies can only be awarded where the winner has an account with Small Eco Steps or is prepared to make one - no cash alternative is available.
- Small Eco Steps reserve the right to amend the terms and conditions of each competition as and when it is needed, or even cancel them without notice. Such changes would only be where it is necessary and we will always endeavour to preserve the integrity of each competition, with full transparency and honesty about our decisions wherever we are able to do so.
- Small Eco Steps reserves the right to disqualify or ban entrants to a competition where they are acting in a way that is detrimental to other entrants, damages the integrity of the competition, where actions are dishonest or not in the spirit of fairness or where the entrant's behaviour is otherwise unacceptable or unethical. This is solely at the discretion of Small Eco Steps.
If you would like any more information, please get in touch by emailing email@example.com